Manhattan Home Design, a furniture business specializing in mid-century modern-day and modern pieces, positions itself as a company of " budget friendly deluxe." The company supplies a curated collection of furnishings, consisting of iconic recreations and initial designs, aiming to bring top quality, stylish pieces to a wide target market.
Brand Ideology and Products
The brand's core approach, as highlighted by chief executive officer Becca Polak, is to provide practical and stylish furnishings that shapes the method people live. Polak, a previous company lawyer who got Manhattan Home Design in May 2024, brings a concentrate on customer-centric solution and top quality. The business's catalog consists of popular things like the Mario Bellini Sofa and the Ducaroy Sofa, typically made with premium products such as Italian leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A comprehensive take a look at Manhattan Home Design Reviews from both the company's website and independent review platforms exposes a blended photo. The Sitejabber web site offers a especially telling viewpoint, with an general rating of 2.6 out of 5 stars, recommending a pattern of consumer dissatisfaction.
Positive Feedback:
Several customers praise the aesthetic and top quality of the furniture, noting that items frequently surpass assumptions in terms of product and workmanship.
Some reviews from Manhattan Home Design Reviews the firm's site emphasize items as "statement-making" and " precisely what I needed to draw the room together."
Older evaluations from third-party sites also discuss positive experiences with item high quality and prompt distribution.
Adverse Responses:
Much more current reviews on independent sites like Sitejabber and Houzz paint a less positive picture, with constant complaints about solution, worth, and deceitful advertising.
Typical problems highlighted on Sitejabber and various other platforms include:
Poor customer service: Consumers report a absence of communication and trouble dealing with concerns.
Misleading techniques: There are discusses of products being detailed as "in stock" when they are not, as well as a " trickery" technique with furniture high quality and sales.
Shipping and shipment concerns: Long hold-ups, unfinished orders, and harmed products upon arrival are frequently mentioned.
Difficulty with returns and refunds: Consumers have reported substantial obstacles in obtaining reimbursements or replacements for harmed or poor-quality items.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and proprietor of Manhattan Home Design. Her background is in the business and legal world, and she obtained the business with the goal of improving the on-line furniture buying experience. She is likewise a factor to the firm's blog site, where she covers interior design fads and tips. Her management is focused on curating ageless, premium items and transforming the company's track record with a more customer-centric strategy.